Privacy Policy.
This Privacy Policy describes how ApiVoc LLC and its subsidiaries (“ApiVoc,” “we,” “us,” or “our”) collect, use, and share information about visitors to our public website at apivoc.com (the “Site”). Our subsidiaries include Payor Systems, AmbiScript, and SmartyRx Noventa.
Effective date
May 1, 2026
Last updated
May 1, 2026
Document
Site Privacy Policy
Owner
Privacy Officer
This policy applies only to information collected through the Site
It does not apply to Protected Health Information (PHI) processed by ApiVoc or its subsidiaries on behalf of customers. PHI is governed by the Health Insurance Portability and Accountability Act (HIPAA), our Business Associate Agreements, and, where applicable, the Notice of Privacy Practices issued by Payor Systems for its Covered Entity functions.
If you are a patient or plan member seeking information about how your health information is used, please contact your health plan or provider.
Contents
12 sections- 01 Information We Collect
- 02 How We Use Information
- 03 How We Share Information
- 04 Cookies and Similar Technologies
- 05 Third-Party Links and Services
- 06 Data Security
- 07 Data Retention
- 08 Your Privacy Choices
- 09 Children's Privacy
- 10 International Visitors
- 11 Changes to This Policy
- 12 How to Contact Us
Information We Collect
We collect information about you in the following ways:
Information You Provide to Us
When you contact us, request a demo, subscribe to communications, apply for a job, or otherwise interact with the Site, you may provide us with information such as:
- Name and job title
- Business email address and phone number
- Company or organization name
- Mailing address
- Information you include in messages, inquiries, or applications
- Resume, work history, and other recruiting information (for job applicants)
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type, operating system, and device identifiers
- Pages viewed, links clicked, and time spent on the Site
- Referring website and search terms used to reach the Site
- Date and time of your visit
This information is collected through cookies, web beacons, log files, and similar technologies. See “Cookies and Similar Technologies” below.
Information from Third Parties
We may receive information about you from third parties, such as business partners, analytics providers, recruiting platforms, and publicly available sources. We combine this information with information we collect directly.
We do not knowingly collect Social Security numbers, financial account numbers, government identifiers, biometric information, or health information through the Site. Please do not submit such information through Site forms or email.
How We Use Information
We use the information we collect for the following purposes:
- To respond to your inquiries, demo requests, and support questions
- To provide information about our products and services
- To send marketing and promotional communications you have requested or that are permitted by law
- To evaluate job applications and communicate with applicants
- To operate, secure, and improve the Site
- To analyze usage trends and measure the effectiveness of our communications
- To detect, prevent, and respond to fraud, abuse, security risks, and technical issues
- To comply with legal obligations and enforce our agreements
How We Share Information
We do not sell or rent your personal information. We share information only as described below:
Service Providers
We share information with vendors that perform services on our behalf, such as website hosting, analytics, email delivery, customer relationship management, and recruiting. These vendors are contractually required to protect your information and use it only for the services they provide to us.
Within the ApiVoc Family of Companies
We may share information among ApiVoc LLC and its subsidiaries (Payor Systems, AmbiScript, and SmartyRx Noventa) for the purposes described in this policy. Our subsidiaries share common security, identity, and administrative infrastructure.
Legal and Safety
We may disclose information when we believe in good faith that disclosure is required by law, legal process, or government request; necessary to enforce our terms or agreements; or appropriate to protect the rights, property, or safety of ApiVoc, our customers, our personnel, or others.
Business Transfers
If ApiVoc is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a materially different privacy policy.
With Your Consent
We may share information for other purposes with your consent or at your direction.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze how the Site is used, and support our marketing. Cookies are small data files stored on your device.
Categories of cookies we may use:
- Strictly necessary cookies. Required for the Site to function and cannot be turned off.
- Performance and analytics cookies. Help us understand how visitors interact with the Site so we can improve it.
- Functional cookies. Remember choices you make, such as language or region.
- Marketing cookies. Used to deliver and measure the relevance of communications about our products.
You can control cookies through your browser settings and, where available, through cookie preference controls on the Site. Blocking cookies may affect how the Site functions.
Do Not Track: We do not currently respond to browser “Do Not Track” signals because no consistent industry standard has been adopted.
Third-Party Links and Services
The Site may contain links to third-party websites, applications, or services that we do not own or control. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy practices of any third-party site you visit.
Data Security
ApiVoc maintains administrative, technical, and physical safeguards designed to protect information collected through the Site against unauthorized access, alteration, disclosure, or destruction. We host our infrastructure in Microsoft Azure (United States regions) and use industry-standard controls including encryption in transit, identity and access management, and continuous monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Detailed information about our security program is available in our Trust Center.
Data Retention
We retain information collected through the Site only for as long as reasonably necessary for the purposes described in this policy or as required by law. Retention periods vary based on the type of information and the context in which it was collected. When information is no longer needed, we securely delete or de-identify it.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information. These may include:
- The right to know what personal information we have collected about you
- The right to access or receive a copy of that information
- The right to correct inaccurate information
- The right to delete certain information
- The right to opt out of certain uses or disclosures, including for marketing
- The right not to be discriminated against for exercising your rights
To exercise these rights, contact us using the details in the “How to Contact Us” section below. We will verify your request and respond within the timeframes required by applicable law. You may also designate an authorized agent to make a request on your behalf.
You can opt out of marketing emails at any time by following the unsubscribe instructions in the message. Even if you opt out of marketing, we may still send you transactional or service-related communications.
If you are a patient or plan member exercising rights with respect to your PHI (such as the right to access, amend, or receive an accounting of disclosures of your health information), please contact your health plan or provider, or contact us using the information below and we will direct your request to the appropriate Privacy Officer.
Children's Privacy
The Site is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If we learn that we have collected information from a child under 13, we will delete it. Parents or guardians who believe their child has provided information to us may contact us at the address below.
International Visitors
ApiVoc is based in the United States and operates exclusively in U.S. Azure regions. If you access the Site from outside the United States, you understand that your information will be processed in the United States, where data protection laws may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date above and, where appropriate, provide additional notice (such as a banner on the Site or an email notice). We encourage you to review this policy periodically.
How to Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise a privacy right, please contact us:
ApiVoc LLC · Privacy Officer
nrandall@apivoc.com
Phone
(480) 888-6820
ApiVoc LLC
Attn: Privacy Officer
20551 N. Pima Road, Suite 200
Scottsdale, AZ 85255